Privacy Policy

Information you provide directly

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Company or management office name
• Phone number
• Information submitted through demo requests or contact forms

Information processed through the Veliqo platform

Depending on how our customers use the platform, we may process information such as:

• Resident names and contact information
• Visitor registration information
• Vehicle information
• Facility booking records
• Maintenance requests and feedback submissions
• Uploaded documents and attachments
• Operational activity records

We use information to:

• Respond to enquiries and demo requests
• Provide and improve our services
• Maintain platform security
• Communicate product updates and service information
• Provide customer support
• Comply with legal and regulatory obligations

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We do not sell personal information.

We may share information with trusted service providers that help us operate our platform, including cloud infrastructure and communication providers.

We may also disclose information when required by law or to protect our legal rights.

We retain personal information only for as long as necessary to provide our services, fulfil contractual obligations and comply with applicable laws.

Information may be processed and stored using trusted third-party service providers located in different jurisdictions.

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent where applicable

Our services are intended for residential communities and property management organisations and are not directed toward children under the age of 13.

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised "Last updated" date.

For privacy-related enquiries, please contact: